Information We Collect
Personally Identifiable Information
Any information you disclose voluntarily on our Site or in any forum and blogs that we may develop in the future becomes public information. We cannot control the actions of our Site users and advise you to use your discretion in sharing information about yourself on the Internet. All information sharing is optional and done so at your own risk.
Non-Personally Identifiable Information
We also may collect certain non-personally identifiable information when you visit many of our web pages, such as the type of browser you are using (e.g., Fire Fox, Internet Explorer), the type of operating system you are using, (e.g., Windows Vista, Mac OS), the domain name of your Internet service provider (e.g., Comcast, AT&T), the name of the web pages you visit, the time you access our web pages, and the length of time you stay on those pages.
We collect this information in order to determine which areas of our Site are most popular and to enhance your experience with our Site. This information may also be shared with third parties on an aggregate and non-personally identifiable basis. However, please be assured that this information will in no way personally identify you or any other visitors of our Site.
Our Site uses Google Analytics and Omniture, or other third party web analytics services. Such services may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this Site. The services do not collect personally identifiable information that you do not voluntarily enter in this Site. The services do not track your browsing habits across websites which do not use the service. For more information on these services, please visit: www.google.com/analytics and www.omniture.com.
Our Use and Disclosure of Customer Information
Credit Card Transactions
We never use customer credit card data for marketing purposes.
Teleflora’s Findaflorist.com Site and eFlorist Sites
We do not interact with or market to customers who use these sites.
24 Hour Flowers Service
Any information we receive through the 24 Hour Flowers system is kept for customer services purposes only (e.g., to track and verify order fulfillment) and is passed along to the receiving florist. We do not collect customer e-mail addresses or any other data for the purpose of marketing directly to such customers.
Our Use and Disclosure of Your Information
When opening an account or setting up a shop, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your user history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line “no emails” or reply to our email with the subject line “no emails”.
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We may share your information with our affiliates and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our Site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured. We may, from time to time, offer content (e.g., contest, sweepstakes or promotions) that is sponsored by or cobranded with identified third parties, including affiliated businesses. By virtue of these relationships, the third parties may obtain personally identifiable information that users voluntarily submit to participate in the activity. We have no control over these third parties' use of this information. Since these third parties will use your information in accordance with their own privacy practices, you should check their websites for information regarding their privacy policies.
This Site has security measures in place to protect the loss, misuse and alteration of the information under our control. All credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions. All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that “perfect security” does not exist on the Internet.
If this Site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Polic - Consent
Questions and Comments
Last Updated: December 3, 2009